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13 May 2019


Iririki Island Resort & Spa Port Vila, Efate

Job Description

Iririki Island Resort & Spa is seeking a suitable candidate to appoint for the above position.

Reporting to the Front Office Manager, the duties for this role will include:

  • Assist in Arrivals and Departures of guests
  • Be present at all times at the concierge/ reception desk or in the lobby area ready to assist guests, colleagues and visitors when requested
  • Checks the daily arrival list for VIP’s or guests with special need
  • Prepare Welcome drink prior to new arrivals
  • Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
  • Communicates effectively with guests, colleagues and supervisors
  • Handles difficult situations effectively
  • All Luggages must be tagged with accurate guests’ room number
  • Assist with guest luggage for arrivals/ departures
  • Escort guest to room and explain resort facilities and activities
  • Provide efficient and safe luggage storage, delivery and collection services
  • Deliver messages, packages to guest room in a timely manner
  • Transporting of guests to anywhere on the island/ resort
  • Accepts flexible work schedule necessary for uninterrupted service to the hotel guest
  • Maintains own working area, and materials clean, tidy and in good shape; reports defective
  • Perform any other duties as required/ assigned by the Manager.

The successful candidate will have the following attributes:

  • Previous experience in a Resort
  • Must have a valid Vanuatu driving license
  • Liaise professionally with customers and fellow staff alike
  • Ability to work under pressure
  • Ability to work flexible hours including weekends (Saturday/ Sunday)
  • Excellent communication skills
  • Excellent grooming standards.
Job Expired 31/05/2019

Job Categories: Hospitality & Tourism. Job Types: Full-Time. Salaries: Not stated.

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